We have a 100% satisfaction guarantee, if
you are not happy with your purchase return it within 30 days of
purchase. We will either give a refund or exchange the item.
(shipping charges are not included unless it is an error made by
Country Cat Candles)
If your package arrives broken for
some reason please contact us and we will make it right!
Shipping
Orders are usually shipped
within 7 days of your order being placed. Larger orders can take up
to 2 weeks. Fundraiser orders usually take 2 weeks but can take
longer if the order is very large. If your order is going to be
delayed we will contact you. If you need your order faster please
contact us and we will try to accommodate this.
Due to charging flat rate
shipping we CAN NOT ship out of the country. It costs much more than
the order.
How
are items shipped?
Most are shipped via USPS
priority mail, larger order will be shipped with DHL or UPS.
How
Much is Shipping?
We charge a flat rate shipping
charge of $8.95 no matter how large your order is. If you just need
to order a melt for sniffing a scent contact us.
What
kind of payments do you accept?
We accept
Paypal,Visa,Mastercard,American Express, and Money Orders
